The place is so beautiful you feel relaxed and happy all the time
Natalia
September 2022
Very good and tasty breakfast and dinner with plenty of options to choose (greens, fruits, breads, youghurts, warm dishes, sweet treats, salads, cheeses, soups). We had only breakfast included in the room price but ate dinner twice at the hotel. Good value for dinner. Big rooms and huge bed. Jacuzzi in the room. Location easy for cars and day trips (next to the highway), free parking. Nice views towards the mountains (note that it is still city view due to proximity of the highway and nearby shopping area) and the sea from the pool area. Very friendly staff (Rafa from the animation team especially!). Nice evening programs and shows. Decoration and furniture is old fashioned but still functional.
Ravistelija
December 2022
Since my last stay 4 years ago, nothing much changed in the hotel, and in this case that's a rather good thing! Hotel is located on a hill (silent volcano cone) a little outside Puerto de la Cruz, beautifully overlooking the town and coastline. Away from the "buzz" of the downtown tourist area. It has a beautifully maintained garden / terasse area with several pools, bar area and magnificent views. Rooms are typically quite large "Suites" with bedroom, living room and kitchenette (without cutlery etc.; to be asked from the hotel in case its needed for a deposit). Beds are comfortable; baths are spacious and equipped with a jacuzzy. Breakfast seems always included. Quite large buffet breakfast (warm and cold). Parking is available in front of the hotel (without fee) for those who travel in rental cars.
Olaf
April 2022
The staff all around was very attentive and friendly and always had a smile on their face. We had a suite with seaview and it was great to wake up with an amazing view. The pool and garden area were very clean and the whole resort is well kept. It can be crowded at the end of the breakfast time, so I would recommend to eat before 9am for a quieter and relaxed breakfast.
Jennifer
August 2023
The apartment was very espacious with a jacuzzi. The views over the Teide (when no clouds). The pool looked good despite it was too cold when we were there to use it. Mega breakfast with many different choices (the freshly made omelette was fanastic). I missed a better quality cheese and meat (please we are in spain...). They had events every night.
Sofia
April 2022
We loved the size of our suite and the decor. The jacuzzi bath was wonderful. I'd forgotten how lovely it was to relax in a bath. The girl who cleaned our rooms was lovely and she did an excellent job. Also the view from our mountain view suite was really lovely especially at dusk when all the twinkling lights were on in the hills.
Hack
November 2021
perfect staff. similar as in the movie “Budapest howl” nice, pretty and kind bar receptionist girl, kind waiters, fun and seems enjoying their job a lot. thank you guys you create perfect mood, I love it a lot
Ramunas
November 2022
Large suite room and we were upgraded from the ground floor to the first floor. The bed was huge and very comfortable. The mountain view was beautiful; we could see Mount Tiede right in front of us. The breakfast was good - fresh pancakes, eggs and a selection of fruit and drinks. The restaurant area was clean, bright and has an outdoor seating area. We visited in Jan so found it a little too cold to swim, even in the heated pool. However we made use of the tennis court and enjoyed walking around the hotel premises which were beautiful and very well-maintained. Despite the hotel looking a little dated inside in terms of style, it was really clean. There were always staff milling about cleaning things. (the exception is our bathroom which i've commented on below) We really enjoyed the location of this hotel. We found good eateries in Puerto De La Cruz and much preferred the quieter, less touristy atmosphere of this hotel and town as opposed to Los Cristianos and even Santa Cruz. We used our hired car to sightsee across the island and found this hotel to be easily accessible.
Humayraa
January 2023
Prior to arriving for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff. The opposite was true, everyone had a greeting, a smile and were helpful. While here my wife lost her mobile phone and a staff member ensured it’s safe return. The views are spectacular, the pools lovely. We travelled with our grandchildren and spent most of our stay around the kids pool which was perfect for us. Close to the very popular pool bar which has a good drinks selection and food. The room was gleaming, it delivered more than our expectations for sure.
Scales
July 2023
Outstanding overall experience Breakfast was good. a large variety. Nightly children shows / mini Disco were amazing. The view from the hill where the hotel sits was great. Wonderful stay for kids. To repeat when possible.
Joseph
July 2023
Reservations:
+1-833-728-2041